Caliber is built for individual medical providers — physician assistants (PA-C), nurse practitioners (NP), physicians (MD/DO), and other clinicians who manage their own credentials. We are not a hospital credentialing platform. If you change positions, work locums, moonlight, or pick up shifts at multiple facilities, Caliber gives you one place to keep your license, DEA, board certification, ACLS, malpractice, and other credentials current and ready to share.

Caliber has a Free plan that's free forever — credential profile, document vault (25 documents), basic expiration tracking, and AES-256 encryption — with no time limit and no credit card required. Pro is $19/month or $149/year and adds smart document extraction, smart expiration alerts (90/60/30 day), unlimited documents, one-click packet generation, and priority support. See the full comparison on the pricing page.

No. The Free plan does not require a credit card. You only enter payment information if you upgrade to Pro.

Most providers are set up in under 10 minutes. Create your profile, snap photos of your credential cards, and Caliber extracts the relevant fields automatically (Pro). Free users can enter credential data manually in a few minutes per credential.

State medical licenses, DEA registration, controlled substance registrations, board certification, ACLS / BLS / PALS / ATLS / NRP, CME credit hours, malpractice (COI), immunization and TB records, fit testing, fingerprinting / background checks, NPI, CAQH ID, and any other document a credentialing office tends to ask for.

You upload a photo or PDF of each credential. Caliber stores the document in your encrypted vault and creates a structured credential record with the type, number, issuer, issue date, and expiration date. From there it tracks expirations, can generate a packet of every credential bundled into a single signed PDF, and (with Caliber Connect) can auto-fill credentialing forms in any browser.

Free includes a credential profile, a 25-document vault, basic expiration tracking, and AES-256 encryption. Pro adds smart document extraction (so you don't have to type fields by hand), smart expiration alerts (90/60/30 day), unlimited document storage, one-click packet generation, the Caliber Connect Chrome extension for portal auto-fill, the Email Assistant inbox, and priority support.

Yes. The web app is fully responsive — you can upload photos directly from your phone camera, view your credentials, and share packets from any modern mobile browser. A dedicated iOS / Android app is on the roadmap.

Caliber Connect is a Chrome extension (Pro feature) that auto-fills credentialing portals from your vault. Visit a hospital's credentialing portal, click the Caliber icon, and your license number, DEA, NPI, board cert, education history, and other fields populate the form. Confirms each field before submitting — never auto-sends.

CAQH is a directory that payers use to credential you with insurance companies. It is not a vault — you cannot store your actual documents, track expirations, or generate facility packets. Caliber is the personal credential vault you keep across every job, every facility, and every CAQH update. Most providers use both: CAQH for payer enrollment, Caliber for everything else.

Modio Health and Medallion are sold to hospital and group credentialing departments — the data lives with the employer. When you leave that employer, you usually walk away empty-handed. Caliber is owned by you, the provider — your account, your documents, your packet, portable across every employer.

Caliber is built for individual providers. We don't currently sell to hospitals or credentialing departments. If you're an individual PA-C, NP, MD, DO, or RN managing your own credentials, Caliber is built for you.

Not yet. Caliber is built for individual providers right now. Group practice and staffing org plans are on the roadmap. If you want early access or to discuss custom pricing for a group, email hello@calibercred.com.

Documents in your vault are encrypted with AES-256 at rest. Database queries are scoped to your authenticated account via row-level security policies, so your records can only be returned to your account. Backups are encrypted using the same standard. All traffic between your browser and our servers uses TLS 1.3.

Caliber does not store patient data, so the HIPAA framework does not apply to your credential records. We apply healthcare-grade security standards across the platform: AES-256 encryption at rest, row-level access controls, encrypted backups, TLS 1.3 in transit. For organization use cases involving PHI, reach out to hello@calibercred.com.

No. Caliber stores your professional credentials — licenses, certifications, training records — not patient information. There's no PHI in your vault.

No. We do not sell, share, or train AI models on your credentials. Caliber's only revenue is the Pro subscription. That is the entire business model.

No. Smart document extraction (Pro) processes a document only when you explicitly request it, uses the result solely to populate your credential fields, and is not retained or used for training.

You can reset your password from the login screen — we'll email you a reset link. Resetting does not affect the documents in your vault.

Yes. Every plan can export your full credential record as a signed PDF packet plus the raw documents you uploaded, at any time. Your data is yours. We do not lock anything behind the subscription.

Only you. Your vault is scoped to your account, documents are encrypted at rest, and access is logged. When you generate a packet to share, you control exactly who receives the link.

Email security@calibercred.com with details. We read every report and respond within one business day. Responsible disclosure is appreciated and acknowledged.

Yes. Cancel from your account settings in two clicks. You keep Pro features through the end of the billing period and your data stays accessible on the free plan.

We accept all major credit and debit cards through our payment processor, Polar. Polar is our Merchant of Record and handles all billing securely.

Yes. Switch from your account settings at any time. The annual plan saves about 35% versus paying monthly.

Caliber Pro is a subscription you can cancel at any time. We don't typically offer mid-period refunds, but if you ran into a real problem, email hello@calibercred.com and we'll make it right.

Email hello@calibercred.com. Pro subscribers get priority response — we typically reply within a few hours during business days. Free users get a same-day or next-business-day response.

Email hello@calibercred.com or use the in-app feedback form. We read every message. Built-by-a-PA-C means we genuinely care about provider workflow problems.